TERMS OF SERVICE

§ SCOPE, CUSTOMER INFORMATION

The following terms and conditions govern the contractual relationship between Petit Kolibri (www.petitkolibri.com) and the consumers who buy goods from our shop. The contractual language is English and German.

§ CONCLUSION OF CONTRACT

The offers on the Internet represent a binding invitation for you to buy goods.

After entering your information and clicking the order button, you make a binding offer to conclude a purchase contract from.

The immediately sent by e-mail confirmation of receipt is simultaneously explains the acceptance of your offer and completed the purchase contract it. In an email order the purchase contract is concluded when we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound by it.

§ CUSTOMER INFORMATION:

Your order information with details of the contract (eg. type of product, price, etc.) is stored by us and never by a third party. You can look at the conditions at any time on our website. As a registered customer you have access to your past orders on the customer login area (My Account).
Correction Notice: You can correct your input before submitting the order at any time using the Delete key. We will inform you on the way through the process of further corrections. The ordering process you can stop completely at any time by closing the browser window.

§ STOCK AVAILABILITY

All products are subject to availability. If, for any reason beyond our control, we are unable after we have accepted your order to supply any products then you will be offered a full refund, or, if available and acceptable to you, substitute goods of equivalent quality and price. Upon receipt of the substitute goods, you should cancel the contract between us within a period of seven working days from the date of their delivery; we will be responsible for the cost of you returning the said goods to us (or a third party notified to you).

§ RETURN COSTS IN THE EVENT OF CANCELLATION

When you return a product to us because you have cancelled the contract between us, we will refund the price of the product in full. For any other reason, including because you claim that it is defective, we will examine the returned product and will notify you of your refund via email within a reasonable period of time. Products returned by you because of a defect will be refunded in full.
Your refund will be processed as soon as possible and in any event within no more than 30 days from the day you have given us notice of your cancellation or we confirm to you that you are entitled to a refund for a defective product. If we are to collect a product from you and you fail to make the product available to us for collection within 28 days of cancellation then you will be deemed to have re-ordered that product at the price you originally paid for it. Until any product is returned to us in accordance with these terms and conditions, you are responsible for the product if it is lost, damaged or destroyed. You have a legal obligation to take reasonable care of each product while it is in your possession. If you fail to comply with this obligation we may have a right of action against you for compensation.
We will only make a refund using the same method of payment originally used by you to pay for your purchase.

§ RETENTION OF TITLE

The merchandise remains our property until full payment.

§ WARRANTY

The warranty is based on the statutory provisions.

§ COPYRIGHT AND TRADEMARK

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, is our property or that of our licensors. All rights, including copyright, in this Website are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our express written consent.